Team collaboration platforms trying to mitigate risk of guest accounts

Team collaboration tools are taking the world by storm. Platforms including Microsoft Teams, Cisco WebEx Teams, and Slack offer a breadth of functionality and user-friendly experiences that have hooked corporate workers. Employers also love them because the staff is happy and productive, driving a host of business benefits.

According to Nemertes Research, nearly 70% of organizations are now using a team collaboration application. Currently, 44.2% of organizations rely on guest accounts to enable external access to their team collaboration instances or allow their employees to use external team collaboration apps to connect with partner organizations.

Team collaboration guest accounts can…

Multiple collaboration platforms with a unified presence

Collaboration realities of the remote workforce

The need to improve productivity has only become more critical as the pace of business increases and workplaces become more decentralized. Many forms of work are now team-based, and it’s become more the exception than the rule where all members are physically present in the same space.

Businesses have lots of good reasons to operate in a distributed fashion, and increasingly, employees prefer to work remotely, especially to maintain a better work/life balance. In October 2020, a survey by the World Economic Forum found more than 80% of global firms plan to accelerate the digitization of business processes and grow…

Insights provided by NextPlane’s Collaboration Scores

Knowledge workers are increasingly using team collaboration applications to drive productivity and success for their organizations. In forcing many employees to work remotely, the pandemic has accelerated a trend already well underway for several years. It’s not uncommon today to find multiple online platforms in use across an organization, as employees look to communicate and work with colleagues, partners, and customers.

But with the many advances these team collaboration apps bring comes challenges for IT and business leaders. How can they understand where value is being created and how people are using these tools? …

Iceberg metaphor of costs of guest accounts

Team collaboration tools are changing the world of work. Especially since pandemic lockdowns, they have opened the door to enhanced productivity and communication with partners and customers. In a world where digital has become the new normal, these tools are fast-becoming mission critical. However, there are hidden challenges to embracing this new way of working. When internal and external users don’t share the same platform, many are forced to opt for guest accounts.

This can create unnecessary security, compliance, governance, and administrative challenges, not to mention a huge financial drain for organizations. To tackle these issues there is NextPlane, which…

A graphic demonstrating how some collaboration tools eliminate the use of email in some workplaces

Over the past couple of years, team collaboration applications such as Slack have started to radically change the way organizations work. With the advent of the pandemic, their foothold in the enterprise has now grown significantly, and those changes are set to be permanent. But what of the often-repeated claims that these new cloud-based platforms will shortly signal the death knell for email?

Yes, they offer much individually, but without true interoperability, they’re never going to replace traditional email communications. …

Using Microsoft Teams Safely and Securely in Your Company

If you look closely at how modern professionals go about their daily tasks nowadays compared to just 10 years ago, it’s clear to see just how much has changed.

Originally, working together on a project meant that everyone was doing so in the same room. Thanks to technology, a shared physical workspace is no longer a necessity. Online collaboration and communication platforms have long become the new normal and are constantly evolving, making collaborating a seamless team effort.

Not only have these tools helped to save time and streamline project management, but they’ve also helped to build and strengthen relationships…

The Features of Microsoft Teams such as Guest Access

In 2017, Microsoft introduced Microsoft Teams at Ignite. Microsoft Teams is a team collaboration platform, which brings together everything a team needs to collaborate: chat and threaded conversations, meetings & video conferencing, content collaboration with the power of Microsoft 365 applications, and the ability to create and integrate apps and workflows.

Today Microsoft Teams is the leading team collaboration platform with 115 million daily active users (DAU) worldwide.

In a recent survey, nearly half (49%) of respondents said that business discussions, tasks, or transactions happening with users outside the company have now shifted from email to team collaboration platforms.


Widespread adoption of new team collaboration tools is taking place rapidly as more businesses adopt and implement remote work policies.

As of April 2020, Microsoft Teams has become the top choice for enterprises with 75 million daily active users, and Slack has more than 12 million daily active users (DAU).

Over the past year, Microsoft Teams usage has soared to 75 million daily active users (DAU), and Slack has over 12 million DAU.

However, getting employees to use new collaboration tools is more challenging than it might appear. According to a 2019 IDC Survey, one out of every two respondents…

Avaya IX Workplace and Microsoft Teams Integration

Over the past few months, an unprecedented shift has rocked the business world — remote work. Voice is no longer the only way, or even the preferred way, to stay in touch with customers and colleagues. Instead, video, content sharing, and instant messaging are fundamental activities now.

Just as importantly, employees now expect more than only desktop communications. They want a seamless communications experience that helps them stay in touch on their device of choice as they move throughout their day.

According to a recent survey conducted by NextPlane, 79% of IT professionals stated that their companies are operating in…

One thing that defines this era in IT is open collaboration. This phenomenon is characterized as the integration of communication channels to manage the day-to-day information overload better that organizations face regularly. Two of the key players in this space come from Microsoft and Cisco.Today, we’ll be conducting a side-by-side comparison of Microsoft Teams vs. Cisco Jabber, specifically, looking at everything from their features and functionality to how they price their services. Let’s jump right in.

Microsoft Teams vs. Cisco Jabber Features and Capabilities

When on the lookout for collaboration applications, both Microsoft Teams and Cisco Jabber offer a variety of features that can help streamline your business…

Nextplane Inc.

Connect. Any Team. Any Where.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store