NextPlane Response to COVID-19

As the COVID-19 pandemic continues to evolve, we want to let you know that NextPlane has a comprehensive plan in place to ensure the highest level of security, uptime, resiliency, and availability. Being able to respond quickly to rapidly-evolving situations like this pandemic while maintaining uninterrupted service is part of NextPlane’s Business Continuity program and a big part of our commitment to our customers.

To help provide more visibility into our strategy, we wanted to provide additional details about our plans and how we execute them while maintaining the health and safety of our employees. These plans identify our most critical processes, mitigation strategies, and human response efforts during an incident or disaster. We’ve already enacted several measures across our business to ensure complete service delivery and the health of our community.

Infrastructure resilience and reliability

During COVID-19, as an extra precaution, we’ve enacted our Business Continuity plans to ensure core business functions and technology are operational in the event of any potential disruption. For more information on NextPlane system status across all critical services, please visit

Workforce resilience and business continuity

We have long recognized the potential risks associated with service interruptions due to adverse events, such as an earthquake, power outage, or a public health crisis like COVID-19, affecting our strategic, operational, stakeholder and customer obligations. This is why we have had a Business Continuity program in place to provide the policies and plans necessary for protecting NextPlane’s operations and critical business functions.

Health and safety for NextPlane employees

Supporting remote work with NextPlane

We deeply appreciate your partnership with NextPlane, and we understand that this can be a very difficult time within your teams and communities. Please rest assured that NextPlane is doing everything it can to help, and reach out to us at any point if we can be doing more.


The NextPlane Team

Originally published at on March 24, 2020.

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